Question 1

Can I really get a website for my shop for free?

Accepted Answer

Yes. Every shop owner starts with our 14-day 100% free trial with zero setup fees, a free shopname.ownezzy.com address, SSL security, and full access to all features. No credit card is required. To keep your store online after the trial, plans start from just ₹399 per month, or ₹4,499 per year (which includes a free custom domain for 1 year).

Question 2

How do I create my store?

Accepted Answer

Browse our 20+ live demo stores or tap "Create Custom Website". Enter your WhatsApp number and email, verify with a quick 6-digit OTP code, and choose your shop name. Your store is live in just 60 seconds with pre-loaded products, banners, and ready-to-use UPI checkout that you can customize anytime.

Question 3

What if my business category is not in the demo list?

Accepted Answer

You can create a customized website for ANY business in 60 seconds! Tap "Create Custom Website" from the navigation bar or the websites catalog, choose from over 50+ categories or type your own unique niche. Ownezzy automatically sets up a modern, mobile-friendly online store tailored for your business.

Question 4

Do you take any commission on my sales?

Accepted Answer

No. Ownezzy charges 0% sales commission. Unlike marketplace platforms like Amazon, Flipkart, or Meesho that take 15% to 30% cuts on every sale, 100% of your earnings go straight into your own bank account.

Question 5

How do customers order and pay?

Accepted Answer

Customers browse your catalogue on any phone or computer, add products to cart, and place orders smoothly. You can accept payments via Direct UPI (Google Pay, PhonePe, Paytm, BHIM UPI), Debit/Credit Cards, Netbanking, or Cash on Delivery (COD). Every payment settles directly to your bank account with zero middleman delays.

Question 6

Can I create and manage multiple stores under one account?

Accepted Answer

Yes! You can run multiple online stores for different businesses under a single Ownezzy account. Your first store enjoys the 14-day free trial, and additional stores can be started on our Monthly (₹399) or Yearly (₹4,499) plan. All your stores share your same User ID and existing password for simple, unified management.

Question 7

Do I need technical skills or a developer?

Accepted Answer

No. Everything is managed from a simple admin panel designed for your phone. You can snap photos, set prices, and add products in 30 seconds. A step-by-step checklist guides you, and our support team is available on WhatsApp (+91 8893725078) if you need help.

Question 8

Can I use my own custom domain like shopname.com?

Accepted Answer

Yes. Every store comes with a free lifetime shopname.ownezzy.com address. You can also connect your own custom domain (like shopname.com or shopname.in) anytime. Our Yearly Plan (₹4,499/year) even includes a free custom domain for 1 year!

Question 9

How do I manage orders and customer notifications?

Accepted Answer

Every order appears in "Manage Orders" in your admin panel. Both you and your customer receive automated WhatsApp order alerts with ordered items, delivery address, and payment status. You can update statuses (Confirmed, Packed, Shipped, Delivered) and customers can contact you directly via WhatsApp.

Question 10

What can I change on my website?

Accepted Answer

Almost everything: shop name, logo, theme colours, banners, categories, products with photos, prices, discounts, inventory, featured collections, store policies, delivery charges, and GST. All changes reflect live instantly.

Question 11

I sell on Instagram, Facebook, and WhatsApp. Why do I need a website?

Accepted Answer

A website organizes your full catalog with clear prices, accepts customer orders automatically 24/7 without endless back-and-forth DMs, and gives you one professional link for your Instagram bio and WhatsApp. Customers trust and buy faster from a verified website.

Question 12

Which businesses can use Ownezzy?

Accepted Answer

Any shop, boutique, or creator selling products. We have ready-made specialized live stores for Clothing & Boutiques, Aari Bridal Blouses, Phone Cases, Footwear & Juttis, Handbags & Totes, Jewelry, Resin Art & Crafts, Home Decor, Organic Soaps & Skincare, Indoor Plants, and 50+ more categories via our custom store creator.

Question 13

Where can I see live demo stores before launching?

Accepted Answer

You can view and interact with our complete catalog of 20+ specialized live demo stores at ownezzy.com/websites. Experience the exact design, speed, and seamless checkout your customers will enjoy.